Business

Manage Business Meetings Online Course

Learn how to manage meetings effectively and become the catalyst for change and continuous improvement in your business.

 Be the Motivator for Change in Every Meeting

“I cannot say whether things will get better if we change; what I can say is they must change if they are to get better.”  – Georg C. Lichtenberg

Become the force for change in your business.

The question you want to ask is – what needs to be changed to improve your business processes? Can we do things easier, faster or cheaper?

In this Managing Business Meetings online course you will learn how to effectively manage meetings to become a leader who can consult, lead, analyse and report on improvement and drive change in your business. This includes milestones to help you understand the importance of consulting with stakeholders; implementing continuous improvement strategies; undertaking reviews; and reporting outcomes.

Manage Business Meetings Online Course Milestones

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Milestone 1 | Consult with Stakeholders

Regardless of whether your consultation was informal or formal – some form of action should result from it. Understand how to ensure your consultations are effective catalysts for action and change.

Key Learning Outcomes

  • Identifying elements of consultation
  • Use consultation conventions
  • Levels of intervention
  • Develop agenda documents
  • The 5 ‘W’s of consultations
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Milestone 2 | Implement Continuous Improvement Strategies

Rather than waiting until something is broken to fix it, continuous improvement [CI] strategies proactively seek out opportunities to improve. Be a leader who creates a culture that continually challenges the status quo in pursuit of productivity, performance and success.

Key Learning Outcomes

  • Methods of promoting CI
  • Understand the PDCA Cycle and the Six Sigma Process
  • Kaizen as a philosophy for CI
  • Successful CI Framework
  • Identifying roadblocks for CI implementation
  • Influence external customers through journey mapping
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Milestone 3 | Undertake Reviews

Every action has a resulting reaction. Your results are the reaction and as leaders – your job is to find the actions that caused them. Learn how to think critically about the information you receive and how to accurately assess its value and meaning.

Key Learning Outcomes

  • Components of good data source and the role of ‘bias’
  • Phases of root cause analysis and benefits of critical thinking
  • Team support & acknowledgement approaches
  • High performance work systems
  • Facilitate a Lessons Learned review
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Milestone 4 | Report Outcomes

The mistakes we make along the way can often provide us with the best learning – thus reporting these mistakes is a valuable commodity that cannot be overlooked. Reporting highlights where you have come from and where you are headed.

Key Learning Outcomes

  • CI reporting conventions & inclusions
  • Quantitative & qualitative data
  • Evaluating CI reporting
  • Presentation audience targeting
  • Presenting a robust case for change and influencing tactics

  • "They were able to give me more time than first outlined to complete the assessments when I needed it. I would recommend Forme because they went above and beyond to help me."

    Benjamin
    Benjamin Student
  • "They make you feel at ease all the time and will offer advice on the courses, so you don’t feel pressured into completing courses or units you don’t need to do."

    Kevin
    Kevin Student

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