Project Management

Project Management Integration

The key task of a project manager is therefore juggling: to balance resources against time, costs and quality.

A solo juggling act

A project manager usually has at their disposal all sorts of resources – human, equipment, technology, information, capital and materials. Of these resources, experienced project managers often identify people as the main reason their project goes off the rails. It would then come be no surprise to learn that project managers turn a lot of their energy to the planning and management of their human resources.

The milestones of this module expertly guide the learner through the basic necessities of planning for project human resources and effective tools & techniques that can be useful in managing the teams involved in a project. Importantly, Milestone 3 will walk learners through various communication techniques to keep teams motivated and informed.

Finally, the integration of all the project phases are explored and demonstrated to be the sole responsibility of the project manager. The good news is that this responsibility can be harnessed, ensuring all the functions of project management work seamlessly together.

Project Management Integration Online Course Milestones


Milestone 1 | Plan project human resources

Project human resources can include a combination of employees, contractors and stakeholders. Each of these resources require different management approaches. The four milestones of this module demonstrate how to develop a HR plan, the HR policies and procedures and finally how to organise the HR resources.

Key Learning Outcomes

  • Elements of a human resource plan
  • 3 main organisational structures used in project management
  • The major HRM activities with each phase of the project lifecycle
  • Explore the stakeholder management technique
  • How to determine resource requirements
  • Perform an ‘Analysis of Skills’

Milestone 2 | Manage project human resources

Project managers have tremendous responsibility over a project’s human resources. Use this milestone to determine the training needs of a team, effectively manage a team in times of conflict or poor performance, and finally, document any HRM issues and recommendations. 

Key Learning Outcomes

  • 4 steps to conducting a training needs analysis
  • Create a ‘Responsibility Assignment Matrix’
  • The 4 steps of performance control
  • Characteristics of good performance indicators
  • Tools for monitoring performance
  • How to perform team performance assessments
  • Successfully implement continuous improvement processes
  • Managing poor performance according to due process
  • The 5 steps for managing conflict

Milestone 3 | Manage project information and communication

The effective management of project communications plays a critical role in a project’s success and the common cause for a project faltering or failing. This milestone will give important insight into the two-way communication process and how you can avoid failure by employing these very effective techniques.

Key Learning Outcomes

  • Clarify the major communication activities in each phase of the project lifecycle
  • Highlight the 6 headings of a project communication plan
  • Overview the basic communication skills of a project manager
  • Active listening vs diagnostic listening
  • Tips on being more assertive
  • Explore the four types of project status reports
  • The function and inclusions of a project issues report

Milestone 4 | Manage project integration

Project managers have the solitary responsibility for ensuring the integrative processes of a project are employed effectively. What follows is a project manager who needs to work across all of the functions and tasks to ensure they are all working smoothly. Work through the topics of this milestone to learn how to bring together all the functions of project management.

Key Learning Outcomes

  • Identify the 5 inputs in the development of a project charter
  • Key elements of a project charter
  • Common causes of project failure
  • Explore the 3 stages of impact analysis
  • Understand the 9 functions of project management
  • Develop a project management plan and control mechanisms
  • Reporting progress against established baselines
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  • "I studied at my own pace, didn't feel pressured whilst studying and found it a lot easier than facing deadlines."

    Miranda Student
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